- Bad Data is Costing You Millions of Dollars
- Context-Centered Data Services: The Next IT Decision Support Challenge
- State of Cloud 2011: Time for Process Maturation
- SaaS 2011: Adoption Soars, Yet Deployment Concerns Linger
- Simple, Effective Patch Management: From Dilemma to Done Deed
- Agile Service Desk: Keeping Pace or Getting out Paced by New Technology?