Dr. Dobb's is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Channels ▼
RSS

Web Development

SnapLogic, Mindtouch Team Up for CRM Tool



MindTouch, an open-source social enterprise collaboration platform provider, and SnapLogic, an SaaS integration company, have announced Deki for CRM.

Deki for CRM is built on MindTouch Deki Enterprise Server and the SnapLogic open source data integration framework and SnapLogic Solution Packs for SugarCRM and Salesforce.com. The solution provides sales and marketing users a dashboard of dynamic reports within their CRM application by pulling relevant data from a variety of backend applications and online Web services. Using Deki for CRM, users can create and collaborate on dynamic reports and mashups, accessing vital customer information in Salesforce.com and SugarCRM without the need for advanced SOAP Web services programming.

CRM systems have become essential for businesses, but users often require data from other applications and data sources in order to properly handle leads, manage large accounts, and coordinate a strategy to win new business. Deki for CRM creates a dynamic workflow as employees share expertise across the silos of the organization and strive for higher efficiency as independent systems are mashed up in a centralized space.

Deki for CRM offers a wiki-based collaborative interface to an industry-leading Web-oriented platform. It enables customer-centric collaboration using SnapLogic data pipelines from CRM applications such as SugarCRM and Salesforce.com, and other enterprise data sources such as external financial systems, product databases, and order processing systems.


Related Reading


More Insights






Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

Dr. Dobb's encourages readers to engage in spirited, healthy debate, including taking us to task. However, Dr. Dobb's moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing or spam. Dr. Dobb's further reserves the right to disable the profile of any commenter participating in said activities.

 
Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.