Dr. Dobb's is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Channels ▼

Jolt Awards

Fresh Faces

June, 2005: The 15th Annual Software Development Jolt & Productivity Awards

Software Development

June 2005


Michael Pryor, President/Founder Joel Spolsky, CEO

Fog Creek Software

In the oh-so-pedestrian world of bug-tracking software, the Big Apple's FogBugz is ... different. With Microsoft IIS, e-mail and a simple database, FogBugz hides complexity behind simplicity, adroitly managing three types of cases: feature requests, defect reports and inquiries from either customers or internal stakeholders. Cases can be entered into the central database through the FogBugz Web interface or via an e-mail account set up for this purpose. FogBugz automatically inserts a case number into an e-mail subject line and sends out an alert. When the recipient responds, FogBugz inserts it into the appropriate case, creating a record of the entire interaction right in FogBugz, even if multiple people on your end have responded. FogBugz's view on workflow is decidedly laid back—you can have it your way, or any way. If a programmer gets a defect report that needs to go to another code jockey, he just reassigns it.

—Gary Evans

Productivity Award Winners

Census 6.0
MetaQuest Software

Companies and projects looking for quality and control of their process keep track of the feedback they get from their users and their internal operations. This generally leads to the deployment of heterogeneous (if not home-grown) software solutions for tracking bugs, feature requests, support calls and timesheets. If you're seeking an integrated solution that will help you manage all these aspects efficiently, take a look at Census, from the Montreal, Canada–based MetaQuest.

Built for the Windows platform, Census offers all the expected standard features, such as e-mail notifications and support for project lifecycle and components; and adds many advanced features, including customizable workflows, version control integration and reporting. Moreover, it is Web-based, which means seamless access for all users.

—David Dossot

JIRA 3.0
Atlassian Software Systems

My famously late-adopting office-mate, the Finn, tracks his current project's bugs with a pad of paper. Oh, I've set him up with several tools, but he's found them cumbersome, his patience expires, and the pad soon re-emerges.

I'm going to try him out on Atlassian's JIRA. It's clean. It's sufficiently full-featured to get developers the info they need, yet perfectly usable by nontechnical personnel with a Web browser. You can deploy it on any platform that runs a Java servlet container. It handles bug reports, feature requests and tasks with equal aplomb, and you can set it up with fine-grained permissions for various user classes as necessary. It's scriptable via SOAP, XML-RPC and REST, so that we can integrate it into our existing processes and set up whatever notifications we need.

However Sydney, Australia–based Atlassian releases so often that it's pointless to talk about "new features." By the time you read this, JIRA is already better.

—Rick Wayne

OnTime 2004

OnTime 2004 for Web & Windows is a full-featured defect tracking and feature management solution from Scottsdale, Ariz.–based Axosoft. OnTime's features are provided in Windows or Web versions, and teams can use both simultaneously. The product's commitment to flexibility is evident in its support for unlimited attachments, filters and customer-defined fields. OnTime is written as 100 percent .NET, and the Axosoft Web Services SDK allows .NET developers to integrate defect reporting and feature request capabilities into existing applications. Coupling OnTime with Axosoft's PowerTrack Visual Studio Add-In allows developers to access their OnTime data without ever leaving the Visual Studio environment. The 2005 versions sport new product names, plus some nifty new features.

—Gary Evans

Related Reading

More Insights

Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

Dr. Dobb's encourages readers to engage in spirited, healthy debate, including taking us to task. However, Dr. Dobb's moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing or spam. Dr. Dobb's further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.