Channels ▼
RSS

Cloud Collaboration Tools: Big Hopes, Big Needs


Cloud-based collaboration tools give enterprises valuable advantages, but vendors must step up now to answer some key questions on security and integration.

The online cloud-based collaboration services market is heating up. Established software vendors — think Google, Microsoft, and IBM, as well as new entrants to the space — are building impressive client lists that include large enterprises across the vertical spectrum.

This isn't just vendors trying to one-up each other — there's a real and growing market demand for these tools. A recent Forrester survey found that more than 56% of software decision-makers are using or would use software-as-a-service (SaaS) offerings to replace or complement their existing collaboration technology.

Why are online collaboration services so appealing? Because SaaS gives business leaders the following three advantages:

  1. Tools that make the business more agile and responsive. As Gap and Netflix recently demonstrated, customers who are informed and empowered with easy-to-access information can force a company to quickly change a strategic decision. To respond effectively, businesses need tools that allow employees to share information among themselves as well as with partners and customers. Online collaboration tools provide a centralized workspace that allows all participants in a company's ecosystem — suppliers, partners and customers — to work and innovate collectively.
... Read full story on InformationWeek


Post a comment to the original version of this story on InformationWeek

Related Reading


More Insights






Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

Dr. Dobb's encourages readers to engage in spirited, healthy debate, including taking us to task. However, Dr. Dobb's moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing or spam. Dr. Dobb's further reserves the right to disable the profile of any commenter participating in said activities.

 
Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
 

Video