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Design

A Fast Q&A System


Question Categorization

A question category represents the type of answer—a person, place, animal, organization, time, currency, dimension, and so on. Fine-grained question classifiers may have 30 or more different categories. The accuracy of the classifier is critical because this is the first step in the processing pipeline (Figure 1). Any errors introduced in this step are propagated to the following steps and likely lead to the extraction of a wrong answer.

However, classifying questions is somewhat harder due to the limited amount of text. Pattern matching is a more accurate way to classify questions, instead of standard classification algorithms. One of the biggest clues to a question category involves the first noun following a question word. For example, in "What is the wingspan of a condor?", the noun "wingspan" following the question word "what" indicates that the answer should contain a dimension. A fine-grained categorizer uses a higher number of question categories. Some Q&A systems also use a hierarchy of question categories. The type of categorization—fine-grained or coarse-grained—is linked to the extraction of entities from the text. The likelihood of an answer is partially based on matching the question category with extracted entities; see Table 1.

Word/Phrase Answer Entity
Who/Whose Person
Who is Organization, Person
What/Which Person, Organization, Company, Place
When Time
How many Number
How much Currency
How far/How long Dimension

Table 1: Question words/phrases and associated entities.


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