Agile is a culture, not a set of practices. It is upper management's job to establish that culture, and then let it work. A holocratic organization is one of the better ways to do that.
To be effective, select your tools and develop your own processes
Agile processes replace up-front interviews with ongoing interviews. Without an on-site customer, there are no interviews, and you end up with no design. Because the product owner is not the customer, he often won't know the answers to your design questions. You're now building on guesswork rather than facts.
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